Terms of Service

Last updated: 28 October 2026

Nothing in these terms limits mandatory rights you have as a consumer, including rights concerning defective digital products, withdrawal, refunds, or data protection.

1. Provider and scope

These terms cover the CouponAlert app, browser extensions and cloud service. They apply where they are brought to your attention before the relevant contract is concluded and you agree to them. A purchase is made only through the applicable store's confirmation process; visiting this website does not purchase a subscription. Individual agreements and mandatory law take precedence over these terms.

For apps obtained from Apple, the Apple Standard End User License Agreement governs the software licence where applicable. These terms supplement it for our service and do not displace mandatory consumer protections.

2. What the service does

CouponAlert organizes coupons you enter or import, provides optional AI-assisted image and email extraction, synchronizes cloud coupons, schedules local expiry reminders, and suggests matching saved coupons in supported browsers. Local manual storage can be used without an account. Cloud features require internet access and an account; scanning requires a compatible camera or shared image. Browser features require a supported browser, the extension, and the relevant site permissions. Supported operating-system versions and device compatibility are stated in the applicable store listing.

We do not issue the merchants' coupons or guarantee that a merchant accepts a code. Check extracted fields, expiry dates and the merchant's conditions. Reminders depend on your notification settings and operating system and should not be your only record of an expiry date. These explanations do not exclude our responsibility for supplying the agreed service.

3. Accounts, your content and permitted use

Use an account you are entitled to access and take reasonable care to keep it secure. You remain the owner of content you submit. You give us only the permission needed to store, synchronize and process it to provide the requested features, including through the providers described in our app and extension privacy notice. We do not acquire ownership of your coupons. Do not upload unnecessary personal data about other people or content you have no right to submit.

The app is for personal coupon management. Do not use it unlawfully, attack the service, distribute malware, access another person's account, or evade agreed subscription limits. The fair use policy explains these rules. Restrictions on copying, modification or reverse engineering do not apply where mandatory law permits those activities, including applicable interoperability rights.

4. Paid plans, billing and ordinary cancellation

Optional paid plans provide the features described in the offer you accept. The store purchase screen identifies the plan, total price including applicable taxes, billing interval, duration, renewal conditions, and any trial or introductory price before you confirm. There is no separate charge merely for visiting this site or installing the extension. Normal internet or mobile data charges may apply.

For Apple subscriptions, payment and renewals use your Apple account. Subscriptions renew automatically unless you cancel in the store's subscription settings before the applicable deadline; Apple normally requires cancellation at least 24 hours before renewal. The store displays the date and conditions that apply to your plan. Price changes follow the store's notice and consent rules and applicable law, rather than a right for us to change prices without notice.

In the app, use Settings → Purchases → Manage Subscription or your store's subscription settings to cancel. Ordinary cancellation generally stops the next renewal and leaves access for the paid period; trial cancellation can be treated differently by the store. Deleting the app or your CouponAlert account does not cancel store billing. Use Restore Purchases to restore an eligible entitlement.

5. Withdrawal and refunds

Ordinary subscription cancellation is separate from a statutory right to withdraw from a distance contract. Where applicable, EU/EEA consumers have a 14-day withdrawal period. Whether and when that right ends early for digital content or services depends on the transaction and the legally required express requests, consents and acknowledgements. Agreeing to these terms, installing the app or simply using it is not a blanket waiver.

For Apple-billed purchases, follow the withdrawal information provided with your transaction and Apple's Media Services terms. You can submit a request through Apple's Report a Problem service. Your receipt identifies the relevant seller and contractual information. Contact us if you need help identifying the correct route. Apple's handling of payments does not remove claims you have against us.

If a withdrawal right applies to a contract directly with us, tell us clearly by email or post at the contact details above within 14 days of contract conclusion. Sending the statement before the deadline is sufficient. We will reimburse payments due under applicable law within 14 days of receiving the withdrawal, using the original payment method unless otherwise agreed, without a reimbursement fee. Any charge for services supplied before withdrawal is subject to the statutory requirements, including your express request to begin early. Rights concerning non-conforming services remain unaffected.

We do not exclude statutory refunds, price reductions or compensation. Store refund procedures are an additional route, not a limitation of legal rights.

6. Service quality, updates and changes

Statutory rights for digital products, including conformity, remedies and necessary security updates, apply. If the service does not work as agreed, contact us so we can investigate and remedy the problem. Where the conditions are met, you can seek a price reduction, terminate the contract or claim damages under applicable law.

Beyond changes needed to maintain conformity, we may adapt the service for valid reasons such as changes to law, security threats, or compatibility with operating systems, browsers or provider interfaces. Such changes will not impose an additional charge. We will explain them clearly. If a change more than insignificantly impairs access or usability, we will give reasonable advance notice on a durable medium, such as email, explaining the change, timing and your right to end the contract without charge. Applicable rights under Section 327r BGB, including its 30-day termination period, are preserved. This clause does not authorize arbitrary removal of purchased core features.

7. Suspension and termination

You can stop using the service and delete your account in Settings. We may restrict access proportionately for a material breach or to address a genuine security or legal risk. Where appropriate, we explain the reason and give you an opportunity to resolve the issue before termination. Immediate action is reserved for cases that cannot reasonably wait. Statutory notice periods, refund rights and rights to retrieve data are preserved. Subscription billing must still be managed through the store.

8. Liability

We are liable without limitation for intent, gross negligence, culpable injury to life, body or health, and wherever mandatory law requires it, including applicable product-liability law and guarantees we expressly give. For other losses caused by simple negligence, liability arises for breach of an essential contractual obligation and is limited to foreseeable loss typical of this type of contract. Essential obligations are those necessary to perform the contract and on which you can ordinarily rely. This does not limit mandatory consumer remedies or GDPR compensation rights. You are not subject to a general obligation to indemnify us for claims by third parties.

9. Governing law, disputes and amendments

German law applies. If you are a consumer, this choice does not deprive you of mandatory protections of the law of your habitual residence that apply under EU conflict-of-laws rules. Statutory consumer jurisdiction rights remain unaffected; these terms do not require you to litigate only in Germany.

Send complaints to [email protected]. We are neither obliged nor willing to participate in proceedings before a consumer arbitration board under the German Consumer Dispute Resolution Act.

We may propose revised terms for future use, but changes to an existing contract require a valid legal basis or your agreement. Continued use or silence alone does not constitute acceptance of an otherwise invalid amendment. A revised privacy notice is not consent to new processing.